COURSES TAUGHT

University / College Courses

Professional Studies Portfolio (AOS488) Minnesota State University, Mankato ONLINE

Capstone course for the Bachelor of Science in Applied Leadership. Learners create a portfolio that demonstrates the learner's achievement in the core competencies of the program. The course enrollees mostly consist of adult learners seeking their first degree. Topics within the portfolio course include personal brand identification, professional networking, and further study of leadership including the role of change, being ready, leadership language, cultivating an image, and storytelling, among other topics.

A video lecture example from this course is linked below:

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Professional Skills for College Students (CBE300) University of Wisconsin-River Falls, College of Business
This course is a course that I have taught to Juniors and Seniors in college (the program consists of predominently adult learners).  The course focuses in providing components of professionalism that are needed when searching for a first career opportunity after graduation.  There is a focus on the following:

• Setting up a LinkedIn profile.

• Resume & Cover Letter writing.

• Professionalism in the workplace.

• Importance of securing an internship prior to graduation.

• & many other topics

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Continuing Education Courses

1. Thank you for Calling Me Back! Customer Service Strategies for Competing in a Crowded Marketplace

Do your customers or clients always have an excellent experience when interacting with your company or organization? Do you wonder what type of service is being given when you're not in your office or at the store? Do you have a customer service strategy? This course focuses on how companies and organizations can assess, reassess, and make updates to their customer service strategy so that they can compete in a crowded marketplace. If you don't provide excellent customer service, your competition will. Let's make it happen!

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2. LinkedIn Basics

This course is a basic course that focuses on setting up or modifying a basic LinkedIn account.

• LinkedIn basics are covered including setting up an account for the first time, adding a photo and other basic features to get started on this social networking platform.

• Introduction of other features are covered including the about, featured and experience profile sections along with tips and tricks to help you develop a professional online presence. 

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